Frame
GDPR and privacy
The policy covers processing related to the public site, incoming requests and authenticated journeys.
Privacy
Privacy Policy
This policy details the categories of data processed, the purposes, the legal bases, the security measures and the rights of the persons concerned for public routes and the FretGuard platform.
Last update: 19 mars 2026
Rights
Access, rectification, opposition
The persons concerned have the rights provided for by the applicable regulations.
Transparency
Continued Review
The text must be revised with each significant change in forms, tools or service providers.
Perimeter
This policy applies to the processing of personal data carried out when consulting the FretGuard public site, demo requests, contact exchanges and general use of the platform.
It complements, without replacing, the contractual commitments that may apply between FretGuard and its professional clients.
Data categories
Depending on the paths used, FretGuard may process identification, contact, session, authentication, support data and technical logs necessary for operation and security.
- Name, first name, professional email, company and telephone number if communicated
- Session data and connection events
- Technical logs necessary for security, support and diagnostics
Purposes and legal bases
The processing is used to present FretGuard services, respond to requests, secure access, operate the platform and comply with applicable legal obligations.
The legal basis depends on the context: pre-contractual measures, execution of the contract, legal obligations, legitimate security interest or consent when required.
Recipients and transfers
The data is accessible to authorized persons at FretGuard and, to the extent necessary, to technical subcontractors related to hosting, authentication, observability and support.
Any transfer outside the European Economic Area must be documented and covered by appropriate guarantees.
Conservation and security
The data is kept for the period necessary for the purposes pursued, legal obligations, the security of the service and the management of possible disputes.
FretGuard implements proportionate technical and organizational measures, including access control, logging and securing sensitive routes.
Rights of people
Subject to the conditions provided for by the regulations, data subjects may request access to their data, their rectification, their erasure, the limitation of certain processing and opposition when applicable.
Rights and privacy inquiries can be directed via the public contact page.
Authentic language
Translations are provided for informational purposes. In the event of a discrepancy in interpretation, the French version prevails.