Control of carrier invoices: operational checklist
Checklist to control carrier invoices, identify lines at risk and prepare solid claims.
Checking carrier invoices should not be limited to checking the invoice total. Discrepancies are often hidden at the line level: service, weight, zone, supplement, discount or duplicate.
Reconcile each line with a shipment
A usable invoice must be able to be linked to tracking, an order, a slip or proof of delivery.
Recalculate the expected price
Apply the contractual grid based on the package data and the area concerned, then compare with the invoiced price.
Isolate supplements
Analyze each surcharge separately so a discrepancy is not buried in the total price.
Detect duplicate rows
Cross-reference tracking, date, amount, service and internal reference to identify repeated billings.
Document before dispute
Keep contract, invoice, tracking, package data and expected calculation to reduce back and forth with the carrier.
FretGuard applies this checklist automatically to help teams focus their time on the most likely discrepancies and the most significant amounts.
Sources and references
Automated audit
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