Transport invoice control KPI: indicators to follow
Useful KPIs to manage transport invoice control: discrepancy rate, amounts recovered, deadlines and root causes.
The transport invoice control KPIs are used to measure the performance of the system, but also to explain the causes of discrepancies to the finance, supply and purchasing teams.
Discrepancy line rate
Share of invoice lines for which the expected amount differs from the invoiced amount beyond a defined threshold.
Amount detected
Total potential deviations identified before human validation or carrier return.
Amount recovered
Credits, reimbursements or regularizations actually obtained after dispute.
Processing time
Average time between invoice receipt, detection, dispute and resolution.
Root causes
Distribution of discrepancies by weight, zone, surcharge, discount, duplicate, service or missing data.
FretGuard consolidates these indicators to provide a clear reading of the risk, financial impact and priority actions to be taken with each carrier.
Sources and references
Automated audit
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