All articles
Billing7 mins

Transport invoice control KPI: indicators to follow

Useful KPIs to manage transport invoice control: discrepancy rate, amounts recovered, deadlines and root causes.

The transport invoice control KPIs are used to measure the performance of the system, but also to explain the causes of discrepancies to the finance, supply and purchasing teams.

  1. Discrepancy line rate

    Share of invoice lines for which the expected amount differs from the invoiced amount beyond a defined threshold.

  2. Amount detected

    Total potential deviations identified before human validation or carrier return.

  3. Amount recovered

    Credits, reimbursements or regularizations actually obtained after dispute.

  4. Processing time

    Average time between invoice receipt, detection, dispute and resolution.

  5. Root causes

    Distribution of discrepancies by weight, zone, surcharge, discount, duplicate, service or missing data.

FretGuard consolidates these indicators to provide a clear reading of the risk, financial impact and priority actions to be taken with each carrier.

Sources and references

Automated audit

Request a FretGuard demo

See how FretGuard reconciles invoices, carrier contracts and shipping data to prioritize potential anomalies and prepare regularization files.

Request a demo